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An exit interview shouldn’t be the first honest conversation. Recently, I’ve heard employees expressing that exit interviews feel like a trap. If someone never felt safe speaking honestly while they worked for the company, why would they suddenly believe it’s…
When employees assume HR is hiding something, don’t start by defending HR. Recently, I came across a post encouraging employees to treat every conversation with HR like a legal battle. The advice was simple: assume HR is managing you, document…
You’ve probably heard the criticism: “HR protects the company, not the employee.” I understand why people say it. By the time many employees walk into HR, they already feel like the system is moving against them. Trust usually didn’t break…
Most business owners think the stressful part of a resignation is losing the employee. I’d argue it’s the realization that follows. “Who’s going to cover their work?” “Who knows how to do what they did?” “Do we even have their…
I’ve talked with owners who want their team to take more ownership. When we start digging into it, the conversation often gets more interesting. Because ownership isn’t usually the only thing they’re asking for. They’re also asking for: labor costs…
